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Ideas: "Lesson in Hunger - Food Bank recruits volunteers through a dose of reality "

by Carolyn Said, San Francisco Chronicle, April 6, 2002

"Excuse me, if anyone could spare a little bit of food, I'd appreciate it."

John Gluck is reduced to begging for something to eat.

He approaches people asking for handouts, to no avail. He makes a sign seeking help. Finally, a single mother who lives in her car takes pity on him and gives him a few dollars.

Gluck isn't actually hungry. He has a steady, full-time job doing quality assurance for Brisbane's Walmart.com. Instead, he's role-playing in "Hunger 101," a crash course on hunger that the San Francisco Food Bank runs for corporate workers, schools and religious groups.

The game is simple. Workers are assigned the character of a low-income San Franciscan struggling to make ends meet. Everyone's task is to get enough food to make it through the day. They are allocated a predetermined budget, given Monopoly money and can visit a "store," a "soup kitchen" and the "food stamps office" -- all tables operated by visiting Food Bank staffers.

It's like a "Sesame Street" skit on Getting Groceries, but instead of being warm and fuzzy, the lessons are stark.

Like most nonprofits, the Food Bank relies heavily on volunteers, who put in almost 4,000 person-hours a month, helping to sort, inspect, package and label food donations.

Hunger 101 is essentially a recruitment tool to attract corporate volunteers. By giving people a visceral sense of what it's like to be hungry, the organization says it creates a cadre of volunteers who are more motivated.

Besides donating their time, graduates of Hunger 101 have become advocates for legislative change, for example, urging California's senators last fall to support the farm bill that expanded the food stamp program, according to Cindee Billings, Food Bank education and advocacy manager.

"When a company does a food drive, sometimes you wonder where that food goes," she said. The course gives participants a clearer view of the issues beyond "just putting food in bins."

Programs like Hunger 101 "put the work volunteers are doing into a broader context," said Julia Love, director of corporate services at the Volunteer Center of San Francisco. "That makes a big difference in making a successful connection so people will want to come back, not just do a one-time project."

Corporate volunteerism has increased nationally in recent years. At least half of Fortune 500 companies sponsor workplace volunteer programs, according to the Points of Light Foundation, a Washington, D.C., organization created in 1990 to encourage corporate volunteerism.

"Corporate volunteers are increasingly more valuable to nonprofits," Love said.

"Not only are they bringing the resources of their companies through matched donations, but they bring families and friends as well. It's a great way for corporations to show their community spirit while giving a nice social benefit to the employees and giving back to the community they're working in," she said.

Companies such as McKesson Corp., Gap, Bechtel, Levi Strauss, Fleishman Hillard and Charles Schwab have participated in Hunger 101 and gone on to actively volunteer at the Food Bank.

At Walmart.com, a dozen dot-com workers gather in a conference room. They're young, hip, casually dressed.

Each gets a character to play. It may be a single mom living in a car, a preteen who must shop for a disabled mother, a construction worker injured on the job who now lives on the street.

The characters -- all based on composite Bay Area residents -- have anywhere from $1 to $6 for a day's food for their family. That means they usually don't have enough to get all their food at the "store." They must apply for food stamps (filling out the actual, 19-page application), which give them just a few dollars more.

In real life, the food stamp office is open only during working hours, which would mean taking time off from work, so it typically takes two or three visits to complete the paperwork.

Even with food stamps, some players come up short, so they visit the "soup kitchen" for a meal -- which in real life, might mean a two-hour round trip on the bus, not practical because most of the simulated characters are working.

It is the fact that they're employed that is most striking.

"This dispels the illusions that people who are hungry are all living on Sixth Street," said Erin Callahan, Food Bank spokeswoman. "There are lots of working families."

Gluck is given the character of Penka Ivanovskaya, a Russian immigrant living in Richmond with her husband, Boris, on $1,100 per month. After rent, utilities and other expenses, they have $150 left -- that's $5 per day for food.

After being turned down for food stamps, Gluck gets creative and goes begging. "It was amazing to see the amount of time it takes just to figure out how to eat," he said. "It's really eye-opening."

Cynthia Lin, Walmart.com head of public relations, said she felt the course "put a face on this problem." Many of the characters had less than $120 per month for food, she noted, while "some people in this town blow $120 for one meal at a nice restaurant."

E-mail Carolyn Said at csaid@sfchronicle.com